Accessibility statement for bcpcarersupport.org
This accessibility statement applies to bcpcarersupport.org. This website is run by BCP Council.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- some links may not have distinguishable names
- there are some formatting issues with tables
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email webcontent@bcpcouncil.gov.uk. We’ll forward your request to the appropriate team and they will get back to you in 20 working days.
Reporting accessibility problems with this website
We want to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email webcontent@bcpcouncil.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
BCP Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exceptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
- Aria Roles: [role]s are not contained by their required parent element. The aria role "Cell" has been applied to buttons within another element with the role "Cell" instead of directly in an element with the role "Row". This is a third party control over which we have no control.
Content that is not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDF documents are essential to providing our services. For example, we have PDFs with information on how users can access our services.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 unless they're essential to providing our services.
Video
Some of our older videos do not meet accessibility standards because they do not have captions. The accessibility regulations do not require us to fix videos published before 23 September 2020. New videos will include captions.
Preparation of this accessibility statement
This statement was prepared on 28 March 2024. It was last reviewed on 28 March 2024.
This website was last tested in March 2024. The test was carried out by BCP Council Web Team using Siteimprove and manual testing exercises.